Reviews

Reviews for:
Broadstone reviews

Customer Rating 4.8 / 5.0 (198 Reviews)

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Customer review by Clive B

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24 November 2023 Right from the start to finish Natasha dark was an amazing help . Keeping me informed all the way along the process. Any questions I had she helped me through . The hole experience was quick and easy . Would definitely recommend perfect

Reply left 27 November 2023: Hi Clive, thank you for your kind review, so pleased we were able to assist you with your move, all the best and kind regards.

Customer review by sarah c

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24 November 2023 This review is as a buyer through Goadsby (Broadstone). Goadsby, specifically Sophie, were excellent. Always polite, responsive and genuine. They acted as a trusted agent chasing all parties involved (buyers, sellers and solicitors) ensuring all were kept abreast of questions and concerns. If you're thinking of selling through Goadsbys', they do make the difference, specifically Sophie, to a successful transaction.

Reply left 27 November 2023: Hi Sarah, that is a great review for us! Thank you so much and we are so pleased we were able to help you. All the best and kind regards.

Customer review by Neil W

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22 November 2023 Many thanks to the team at Goadsby Broadstone - especially Dave and Kieran - who helped the sale to go through smoothly. Very friendly with good communication througout. They also recommended a good conveyancer for us to use too. Happy to recommend.

Reply left 27 November 2023: Hi Neil that is great to read, so pleased the team were able to help you. All the best.

Customer review by Diane S

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8 November 2023 Excellent service, staff went above and beyond to help, much appreciated

Reply left 08 November 2023: Hi Diane, thank you for taking the time to review our service, so pleased to read that we have been able to help you with your move. All the best and kind regards.

Customer review by Ioannis P

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3 November 2023 Natasha is so good of planning everything for tenants looking for a new home highly recommended

Reply left 06 November 2023: Hi Ioannis, thank you for your review. So pleased we were able to assist you with your move. All the best.

Customer review by Rodney F

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2 November 2023 Hi 5 star experience natasha dark and her team went above and beyond thear duty and it was an absolute pleasure to deal with them so once again we can't thank you enough for what natasha and her team excellent service kind regards Mr Rodney Fisher

Reply left 03 November 2023: Hi Rodney, thank you for your kind review. I'm sure Natasha and the team will really appreciate reading your comments. All the best and kind regards

Customer review by Suzanne Q

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1 November 2023 Above and Beyond Being in the dark when it came to lettings. I was tremendously assisted with Natasha and the team. Although sales gets the glory. I feel it is just as stressful renting ,as home buying. Thankyou all for your help in completing the necessary paperwork etc on time.

Reply left 02 November 2023: Hi Suzanne, thank you for your review. So pleased our team in Ferndown were able to help you. All the best.

Customer review by Phillip P

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30 October 2023 Phoned 3 times to enquire about 2 properties to rent, No one bothered to phone me back, not even to say they'd been rented if they had, obviously don't want the business.

Reply left 31 October 2023: Hi Phillip, Thank you for your feedback. As a company we pride ourselves on our customer service and I can assure you every enquiry we receive is important to us, so it was disappointing to read this and it will be bought to the managers attention. In the meantime if you are still looking please do contact our lettings director directly at mark.sanderson@goadsby.com.

Customer review by Pam V

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19 October 2023 Excellent service from David, Sophie and the team at Broadstone branch. Really appreciated the guidance and professionalism throughout the whole selling process. We would definitely use Goadsbys again in the future. Thank you.

Reply left 20 October 2023: Hi Pam that is great to read! Thank you for taking the time to review our Broadstone team. So pleased we were able to assist you. Kind regards

Customer review by Dave P

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13 October 2023 Our purchase was organized by Kieran who conducted the whole transaction in a very professional manner. All queries were answered promptly and he did quite a lot of work at the end to finally get the deal done.

Reply left 16 October 2023: Hi Dave, thank you for your kind review. So pleased we were able to help you and I'm sure Kieran will be delighted to read your comments. All the best and kind regards.

Customer review by Gill D

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10 October 2023 I thought your team, particularly Sophie and Kieran were very professional and friendly at the same time.

Reply left 11 October 2023: Hi Gill, That is great to read! Thank you for taking the time to review us. All the best and kind regards

Customer review by Sue H

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22 September 2023 David Hardwick from Broadstone Goadsby Estate Agent, came to value my Mother’s property very shortly after her death, obviously a very difficult time. He was a very professional, personable gentleman and put me at ease straight away explaining the procedure. Buyers were found very quickly and 11 months later are now the proud owners of the property. Along the way there were a couple of hitches, Liz Truss’ monetary policy and its long term effects on mortgages and a break lower down in the chain. However, throughout the intervening months and the hitches David Hardwick kept me informed every step of the way in a positive manner. He was an excellent ambassador for the company and in his absence he left Sophie in charge of our transaction. Sophie was also very efficient. Thank you David Hardwick and Sophie for all their hard work. I would thoroughly recommend the company and the personnel.

Reply left 25 September 2023: Hi Sue, that is great to read! Thank you for taking the time to review our Broadstone team and David in particular. So pleased they were able to assist you with the sale of your mothers property. All the best and kind regards

Customer review by Phil C

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14 September 2023 Kieran Abretti was amazing to work with on getting us our dream house. He went above and beyond to give advice, show us properties more than once and work around us. Hes kept us up to date at every stage of the purchase. Highly recommend.

Reply left 14 September 2023: Hi Phil, that is great to read! Thank you for your kind review. I'm sure Kieran and the team will really appreciate it. All the best.

Customer review by Phil t

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14 September 2023 Kieran Abretti was amazing to work with on getting us our dream house. He went above and beyond to give advice, show us properties more than once and work around us. Hes kept us up to date at every stage of the purchase. Highly recommend.

Reply left 15 September 2023: Hi Phil, thank you for the kind review. So pleased Kieran and the team were able to help you with your home purchase. Enjoy!

Customer review by Gemma J

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14 September 2023 We recently purchased our first home through Goadsby with Sophie. Sophie was amazing throughout the whole process! Being first time buyers we didn't really understand the whole process and what everything meant, but Sophie took her time to go through everything with us from start to finish which was a massive help. If we emailed/called Sophie would get back to us so quickly and was alway happy to help us with anything. We would defiantly recommend Goadsby Broadstone to anyone, you will defiantly be in safe hands! Thank you to Sophie and everyone else at Goadby Broadstone for making the purchase of our first home so straightforward, we are so grateful.

Reply left 14 September 2023: Hi Gemma, congratulations on your first home! So pleased Sophie and the team at Broadstone were able to help you with your purchase. Enjoy!

Customer review by Julie W

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11 September 2023 David Hardwick and his team at the Broadstone office provided a really professional and friendly service and we felt fully supported throughout the whole process of selling the house. David kept us fully informed of events and provided a useful conduit between ourselves and the buyers. I have no hesitation in recommending Goadsby’s and would happily use them again.

Reply left 12 September 2023: Hi Julie, thank you for your kind review. So pleased the team at Broadstone were able to assist you with your move. All the best.

Customer review by Julie W

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11 September 2023 David Hardwick and his team at the Broadstone office provided a really professional and friendly service and we felt fully supported throughout the whole process of selling the house. David kept us fully informed of events and provided a useful conduit between ourselves and the buyers. I have no hesitation in recommending Goadsby’s and would happily use them again.

Reply left 12 September 2023: Hi Julie, that is great to hear! Thank you for taking the time to review our service. I'm sure David will be delighted to read your comments. All the best and kind regards.

Customer review by Sue C

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8 September 2023 Excellent service from this branch...everyone I had contact with was very customer focused...they looked after our sale and were very attentive..with very special thanks to keiran who personally took us through the whole process ..i would certainly recommend Goadsbys services.

Reply left 12 September 2023: Hi Sue, thank you for your kind review. I'm sure Keiran and the team will really appreciate reading your comments. All the best and kind regards

Customer review by Carol C

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6 September 2023 Kieran Abretti kept me in touch with progress of the sale of my late mothers flat in Broadstone. He was always very polite and professional. Having worked in agency myself in the past I know how important it is to keep the client happy and informed. I would not hesitate to recommend Goadsby in the future. Thank you for making the transaction run so smoothly at what was a difficult time dealing with passing of my mother and the sensitivity in which you dealt with the matter.

Reply left 06 September 2023: Hi Carol, so pleased Kieran and the team were able to assist you with the sale of your late mothers property. Thank you for taking the time to review our service. All the best and kind regards

Customer review by Carol C

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6 September 2023 Kieran Abretti kept me in touch with progress of the sale of my late mothers flat in Broadstone. He was always very polite and professional. Having worked in agency myself in the past I know how important it is to keep the client happy and informed. I would not hesitate to recommend Goadsby in the future. Thank you for making the transaction run so smoothly at what was a difficult time dealing with passing of my mother and the sensitivity in which you dealt with the matter.

Reply left 07 September 2023: Hi Carol, thank you so much for your kind review. So pleased Kieran and the team were able to help you. All the best and kind regards

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