Reviews

Reviews for:
Broadstone reviews

Customer Rating 4.8 / 5.0 (218 Reviews)

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Customer review by Carol T

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21 October 2024 We were so pleased with Sophie and Jack. Both gave us 1st service. We would recommend them to our family and friends.

Customer review by mick F

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12 October 2024 Shockingly unprofessional agents. Unfortunately greed takes over and the greedier they get the more incompetent they get. They ended up loosing 20k on a sale due to greed, laziness and stupidity.

Reply left 14 October 2024: Hi Mick, sorry to read this, please contact the director who oversees our Broadstone branch at nigel.price@goadsby.com and he will look into this for you. Kind regards and all the best.

Customer review by Gordon G

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2 October 2024 Very efficient service, friendly and helpful staff nothing was too much trouble.

Reply left 03 October 2024: Hi Gordon that is great to read, so please we were able to assist you. All the best.

Customer review by Gordon G

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20 August 2024 Very professional service.All staff very helpful throughout the whole process of buying and selling hence 5 stars

Reply left 21 August 2024: Hi Gordon, thank you for taking the time to review our service from our Broadstone team. So pleased they were able to help you. All the best and kind regards.

Customer review by Giedrius P

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10 August 2024 We have been with Goadsby Broadstone branch for the past nine years, and our experience has been nothing short of exceptional. From the very beginning, their team has been incredibly professional, friendly, and responsive to all our needs. Over the years, they have consistently provided excellent service, whether it was handling maintenance requests promptly or keeping us informed about any changes. The staff is always approachable and genuinely cares about their tenants, ensuring that any issues are resolved quickly and efficiently. What truly sets Goadsby apart is their dedication to going above and beyond. Not only have they provided outstanding rental services, but they also guided us through the process of buying our own home. Their expertise and support made what could have been a stressful experience smooth and enjoyable. We felt confident and well-informed every step of the way. We appreciate their transparency, fairness, and the personal attention they’ve given us throughout our journey. It’s rare to find such a trustworthy and reliable letting agency, and we’re grateful for the peace of mind they’ve provided over the years. We highly recommend Goadsby to anyone looking for a letting agency that excels in both rental and property buying services. Thank you for nine wonderful years.

Reply left 12 August 2024: Hi Giedrius, thank you for your very kind review and for being such a loyal client to us! :) All the best and kind regards.

Customer review by Giedrius P

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10 August 2024 We have been with Goadsby Broadstone branch for the past nine years, and our experience has been nothing short of exceptional. From the very beginning, their team has been incredibly professional, friendly, and responsive to all our needs. Over the years, they have consistently provided excellent service, whether it was handling maintenance requests promptly or keeping us informed about any changes. The staff is always approachable and genuinely cares about their tenants, ensuring that any issues are resolved quickly and efficiently. What truly sets Goadsby apart is their dedication to going above and beyond. Not only have they provided outstanding rental services, but they also guided us through the process of buying our own home. Their expertise and support made what could have been a stressful experience smooth and enjoyable. We felt confident and well-informed every step of the way. We appreciate their transparency, fairness, and the personal attention they’ve given us throughout our journey. It’s rare to find such a trustworthy and reliable letting agency, and we’re grateful for the peace of mind they’ve provided over the years. We highly recommend Broadstone Goadsby to anyone looking for a estate agency that excels in both rental and property buying /selling services. Thank you for nine wonderful years.

Reply left 12 August 2024: Hi Giedrius, thank you for your very kind review and for being such a loyal client to us! :) All the best and kind regards.

Customer review by Lynne S

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4 July 2024 A friendly and professional service. Informative, communicative and ready to step in to help.

Reply left 08 July 2024: Hi Lynne, that is great to hear! Thank you for taking the time to review our service. All the best and kind regards.

Customer review by J D

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26 May 2024 Professional, friendly service from start to finish

Reply left 28 May 2024: Hi, thank you for your 5 star review, so pleased we were able to help you. All the best and kind regards.

Customer review by Robert A

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14 May 2024 Natasha Dark was super helpful throughout the entire process, whenever I had a concern over something -be it questions or simply chasing- Natasha was always willing to help with concise and confident advice or information. It's been a pleasure dealing with Natasha from first contact, and I woukd highly recommend Goadsby based on my experience here.

Reply left 15 May 2024: Hi Robert, that is great to read! Thank you for taking the time to review our service. I'm sure Natasha will be equally as delighted to read your comments. All the best and kind regards

Customer review by Petr S

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11 May 2024 excellent

Reply left 13 May 2024: Hi Petr, thank you for your 5 star review. All the best and kind regards

Customer review by Andrew S

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14 March 2024 Natasha helped me in securing the property I wanted. Thanks very much.

Reply left 15 March 2024: Hi Andrew. You are very welcome, so pleased we were able to assist you. All the best and kind regards.

Customer review by Liane W

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22 February 2024 My partner was living at a property and he wanted me to move in with him which meant that I was added to the tenancy. Natasha assisted with this for us she was very professional & provided reassurance & support during the process she communicated with us through the process. We signed our joint tenancy agreement yesterday & I would like to thank Natasha for everything she did for us.

Reply left 26 February 2024: Hi Liane, so pleased we were able to help you. All the best and kind regards

Customer review by Geraldine T

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20 February 2024 Throughout the sale of my Aunts property the team at Goadsbys were extremely professional and provided the best service I have encountered whilst selling property. They kept me informed every step of the way, and were there for me when I needed assistance with advice. I would not hesitate to employ them as my Estate Agent, should the need arise.

Reply left 21 February 2024: Hi Geraldine, we really appreciate your comments. So pleased the team at Broadstone were able to assist you and I'm sure they will be delighted to read your review. All the best and kind regards.

Customer review by Pete B

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11 February 2024 Dealing with Goadsby and lettings manager Natasha Dark in particular was a great experience. Accessible, friendly and efficient.

Reply left 12 February 2024: Hi Pete, that is great to hear! So pleased Natasha and the team were able to help you. All the best.

Customer review by Mark &

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8 February 2024 Sophie did an excellent job, she kept us regularly informed of the progress with the buying process. She liaised well with the seller and solicitors, and kept the process moving. We really appreciated her professionalism and personal manner, and felt valued as a customer. Overall, we were delighted with the service of Goadsby’S, and will always recommend them.

Reply left 08 February 2024: Hi Mark and Angela, many thanks for your kind review, so pleased Sophie and the team were able to assist you with your move. All the best and kind regards.

Customer review by Tom B

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21 January 2024 Kieran was absolutely fantastic from start to finish. Being first-time buyers, we hadn’t a clue about the process of buying a house. Kieran made it so easy for us, keeping us regularly updated on the status of the purchase. No question was too much and we always felt we were treated with the highest priority. I can’t recommend Goadsby enough for helping my girlfriend and I get on the ladder!

Reply left 22 January 2024: Hi Tom, that is great to hear! So pleased Kieran and the team were able to help you with your first home purchase. All the best and enjoy your new home!

Customer review by Fleur S

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13 January 2024 Goadsby were really professional, friendly and sorted out my let with no issues would recommend.

Reply left 15 January 2024: Hi Fleur, that is fantastic to hear! SO pleased we were able to help you. All the best and kind regards

Customer review by Paul o

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3 January 2024 Communication could be better but overall they did ok,

Reply left 04 January 2024: Hi Paul, thank you for your 5 star review. I'm sorry that you felt our communication could have been better. So pleased we were able to help you though. All the best and kind regards.

Customer review by Annabel L

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19 December 2023 We recently sold our property through Goadsby in Broadstone and would highly recommend their services. We dealt with both Kieran and Sophie and both were fantastic; always keeping us updated, were very approachable with all our questions and always really friendly.

Reply left 20 December 2023: Hi Annabel, thank you for your kind review. So pleased we were able to assist you with your property sale. I'm sure Kieran and Sophie will really appreciate your comments too! All the best.

Customer review by Megan T

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18 December 2023 Goadsby and Kieran especially, provided an excellent service throughout the process of us buying our beautiful new home. Communication was great, he responded to every email and questions that same day. Goadsby gave us a lovely gift box of goodies along with the key to our new home!

Reply left 19 December 2023: Hi Megan, that is great to read. So pleased we were able to help you purchase your new home! All the best and kind regards.
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