Customer review by Brian E
18 September 2021
Sophie in Broadstone branch, supported by David have been outstanding. Sophie in particular, has been so proactive not only in our purchase (agent for seller) but within the whole chain environment, checking in and coordinating with each stakeholder. We as the buyer, were supported by Sophie all the way. She communicates regularly with our agent to nudge things forward and unblock delays. Her communication skills and networks, prompted our chain into moving forward as a continuous and interconnecting process. Her regular updates on progress were key. A phone call at 5pm on a Saturday, has to be a gold service! Thanks to Sophie and our excellent solicitor, we exchanged on a Friday as a deadline, a week before completion, and we hope that other sellers benefit from her amazing personalised, professional and friendly service. Big thank you Sophie
Reply left 20 September 2021: Hi Brian, this is great to read! Thank you for taking the time to review our service, I'm sure Sophie will be delighted to read your comments. All the best.