Wimborne
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verified review
December 30, 2022
I was very impressed with the excellent service provided by Goadsby of Wimborne. In particular the kind and caring service of Charlotte Griffiths.
Reply left 31 Dec 2022: Hi, thank you for your kind review. So pleased we were able to help you. All the best.
verified review
December 8, 2022
Very disappointing customer experience from Goadsby Wimborne branch. Having applied to rent a property I was turned down to another applicant (frustrating but not the issue; these things happen). Anyway, I asked for feedback and my email was ignored. I actually did put in a counter offer, offering above the asking price PCM, and again, my email was ignored (I’m fairly sure lettings agents are obliged to put these offers forward to landlords, having been one myself for a while). So I’m not convinced this was ever communicated to the landlord. Having been turned down I decided to go to my viewing appointment anyway at 4pm. Four other people turned up and the agent eventually turned up at 4:15pm (I expect he was thinking/hoping I wouldn’t be there). I asked why my application was turned down and got a very vague answer that it may have been because I have a dog (despite the previous tenants having a dog). So they then continued to waste 4 other people’s time “because the appointments were already booked”, despite already having a new tenant in place, including one lady who had driven c.15 miles at a busy time of day. Perhaps I should have told the others the situation there and then. I then emailed again just to confirm I was still interested and to reiterate my counter offer. No reply, another email ignored. I will avoid Goadsby Wimborne at ALL costs and will go out of my way to tell others to do the same. Just tell the truth and communicate properly, it always ends better that way.
Reply left 09 Dec 2022: Hi Lisa, sorry to read this. Unfortunately the market we are currently experiencing still has more tenants looking than properties available. Our client was informed of your increased offer but decided to stick with the applicants he had already selected. We did inform you that your application had been turned down which is why we cancelled your viewing. The other viewings went ahead because we could not get hold of the viewers in good time to cancel. We are sorry you feel this way about the service you received. If you want to discuss this further you can contact our lettings director [email protected]. Kind regards.
verified review
December 5, 2022
Emailed this company 3 times regarding a rental property they had advertised in Wimborne- not one reply obviously they don't need the business!!
Reply left 05 Dec 2022: Hi Chase, sorry to hear this. We have checked back through our emails and can't see any we haven't responded to in a timely fashion? Was this recently? Could we ask that you contact our lettings Manager [email protected] and he can look into this further for you. We would love to help you find somewhere. Kind regards.
verified review
December 5, 2022
Emailed this company 3 times regarding a rental property they had advertised in Wimborne- not one reply obviously they don't need the business!!
Reply left 05 Dec 2022: Hi Chase, sorry to hear this. We have checked back through our emails and can't see any we haven't responded to in a timely fashion? Was this recently? Could we ask that you contact our lettings Manager [email protected] and he can look into this further for you. We would love to help you find somewhere. Kind regards.
verified review
November 30, 2022
Goadsby Estate Agents in Wimborne helped me find my new flat and were friendly, professional, knowledgeable, fair, and always quick to respond my questions. In particular, Freddy P was brilliant, from start to finish. I highly recommend this company. Thank you, Freddy. Thank you, Goadsby.
Reply left 30 Nov 2022: Hi Allan, thank you for taking the time to review our Wimborne team. So pleased we were able to help you find a new home. Kind regards
verified review
November 10, 2022
Friendly, knowledgeable staff who worked tirelessly to make our sale go smoothly. Marketed our property well so it sold very quickly for a fair price. Always responded quickly to any queries we had. Would definitely recommend them.
Reply left 11 Nov 2022: Hi Beverley, thank you for taking the time to review our Wimborne team. I'm sure they will be delighted to read your comments. So pleased we were able to help with your sale. All the best and kind regards.
verified review
September 27, 2022
Fantastic service from Paul, Richard and Charlotte! Friendly, professional, knowledgeable and made us feel confident that all was in hand
Reply left 28 Sep 2022: Hi Alice, thank you for taking the time to review our Wimborne sales team. I'm sure they will really appreciate your comments, so pleased we were able to assist you, all the best and kind regards.
verified review
September 10, 2022
Adam has been amazing during the process of finding our new home! He's provided all the necessary updates and kept us informed the whole way. Thank you to Adam and the team for making the process so easy!!
Reply left 11 Sep 2022: Hi Rachel, so pleased our Wimborne lettings team have been able to help you secure your new home. Kind regards and all the best.
verified review
August 13, 2022
Professional, friendly and responsive service that enabled us to successfully complete on a challenging purchase.
Reply left 15 Aug 2022: Hi Trudy, so pleased we were able to assist you with your purchase and thank you for taking the time to review our service. All the best and kind regards.
verified review
July 29, 2022
Really good service. From valuation to sale they were extremely professional and helped keep the chain moving. Would definitely recommend.
Reply left 29 Jul 2022: Hi Benjamin, thank you for your kind review. So pleased we were able to help you with your sale. All the best and kind regards.
