Bournemouth
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I am currently renting a house in Boelyn Cresent which is managed by Goadsby. One of the worst and most unhelpful letting agent we have experienced.. They just simply don’t consider any request and have standard response on everything. Seems this organisation doesn’t care and quality check what responses their agency’s are giving to the customers. Avoid renting via them, if possible
Before I booked a viewing with Adam the manager I asked if he knew what sort of heating the rented flat had?he said gas central heating,so when I viewed the flat a week ago with Alex I noticed it was electric heating!??hmm when you ask questions about a place they don't seem to know?Alex kept me waiting when I emailed him questions about the flat but never heard back?I asked another question about about the tank in the kitchen & Adam just sarcastically said I don't know I'm not a plumber!a customer doesn't want to hear that!if anyone should know it should be the manager!? Bad customer service, unprofessional,un helpful. Avoid these estate agents!
Isabelle at Goadsby has been really helpful in finding us the perfect alternative when we had to move. She's been a great communicator between us and the landlord as well as a very professional and caring listener/adviser. Very grateful to her and Goadsby Bournemouth for making our move smooth and comfortable.
Reply left 16 Mar 2020: Hi Ahmed, thank you for reviewing our service. Glad we were able to assist you, Kind regards.




