Reviews

Reviews for:
Wimborne reviews

Customer Rating 4.7 / 5.0 (154 Reviews)

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Customer review by David C

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21 November 2023 Excellent service.

Reply left 27 November 2023: Hi David, thank you for your kind review. So pleased we were able to help you. All the best.

Customer review by Keith F

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20 November 2023 Great service and friendly, informed discussion at all points of the sale

Reply left 27 November 2023: Hi Keith, thank you for your kind review. So pleased we were able to help you. All the best and kind regards.

Customer review by Judith H

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20 November 2023 Richard Farnes from the Wimborne office of Goadsby was our main point of contact on our recent property purchase. Richard provided a friendly and professional service and always responded to our questions and requests in a timely manner.

Reply left 27 November 2023: Hi Judith, that is great to hear! So pleased Richard and the team were able to assist you with your purchase. All the best and kind regards

Customer review by Roy C

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6 November 2023 Really professional team and kept us informed at every step of the way during letting our house.

Reply left 06 November 2023: Hi Roy, that is great to read. Thank you for taking the time to review our lettings service and we're so pleased we were able to assist you. All the best and kind regards.

Customer review by J G

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5 October 2023 Goadsby's in Wimborne Branch are wonderful to work with. They work very hard from the moment we started to completion. While living in another country the whole time they made the process very easy for me. Richard, Charlotte and all office staff respond very quickly with all correspondence keeping me updated every step of the way. I would highly recommend them if you are looking to sell your home!

Reply left 09 October 2023: Hi, Thank you for your kind review. So pleased to hear we have helped you with your move! All the best and kind regards.

Customer review by Jan G

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4 October 2023 Goadsby's are wonderful to work with- they work very hard from the moment we started to completion. Charlotte, Richard and everyone in the office responds very quickly with all correspondence and kept me updated. I would highly recommend them if you are looking to sell your home!

Reply left 05 October 2023: Hi Jan, thank you for your kind review and for using our services. So pleased Richard and the team were able to help you. All the best and kind regards.

Customer review by Rob C

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15 September 2023 Reply left 16 September 2023: Hi Rob, thank you for your 5 star review of our Wimborne team. So pleased they have impressed you. All the best and kind regards

Customer review by Anne A

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11 September 2023 I was very pleased with the letting agent.

Reply left 12 September 2023: Hi Anne, thank you for taking the time to leave us a review. So pleased we were able to assist you. Kind regards.

Customer review by Roy B

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17 July 2023 Charlotte Griffiths was a great help, she squeezed us in to show us the property on her day off resulting in our purchase. Her follow up was excellent and organised a 2nd viewing with the seller, everything asked was handled with a professional and positive attitude. A complete delight to deal with.

Reply left 18 July 2023: Hi Roy, that is great to read and so pleased Charlotte was able to assist you with your move. I'm sure she will be delighted to read your comments. All the best and kind regards.

Customer review by George G

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5 June 2023 Richard, Charlotte and the team here are fantastic. They are Professional, helpful and always willing to go the extra mile. Extremely happy with the service provided!

Reply left 05 June 2023: Hi George, that is fantastic to read, so pleased the team were able to help you. All the best and kind regards

Customer review by Sarah O

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13 May 2023 Freddy has been outstanding! He has worked diligently in helping us find a home, he has communicated the process with us and kept us informed. He has put himself out to help us and we very much appreciate his kindness. He is also always happy which is just what you need during the stressful home finding period!

Reply left 15 May 2023: Hi Sarah, thank you for taking the time to comment on the service you received from Freddie. I'm sure he will be delighted to read your comments. So pleased we were able to help you with your move. All the best.

Customer review by Susan O

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26 April 2023 Very nice staff at Goadsby in Wimborne.

Reply left 27 April 2023: Hi Susan, thank you for taking the time to review our team at Wimborne. All the best and kind regards.

Customer review by Anna H

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16 April 2023 Really personable and always quick to respond to queries. Couldn't have asked for a more helpful team. Particular thanks to Rebecca!

Reply left 17 April 2023: Hi Anna, thank you for your 5 star review of our service at Wimborne. All the best.

Customer review by Joseph W

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28 March 2023 I had a great experience with Goadsby, Charlotte at the Wimborne office was really helpful throughout the whole process and kept me regularly updated with how my purchase was progressing, as well as helping to move things along as quickly as possible.

Reply left 29 March 2023: Hi Joseph, that is great to hear! Glad Charlotte and the team were able to help you. Kind regards

Customer review by Joe W

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28 March 2023 Charlotte at the Wimborne office was really helpful and made my purchase go as smoothly as possible. Would definitely recommend buying through Goadsby.

Reply left 29 March 2023: Hi Joe. Thank you for taking the time to review our Wimborne Office. I'm sure Charlotte and the team will really love reading your feedback. So pleased we were able to help you find a new home. All the best.

Customer review by Shobana

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7 February 2023 I would appreciate all the excellent services provided by the Team of Goadsby for letting and managing my property over three years. I’m very satisfied and happy with every aspect of contact with Goadsby. My special thanks to Mr Adam Ford he is kind, efficient and very professional.

Reply left 10 February 2023: Hi Shobana, that is great to read! Thank you for taking the time to review our service over the last 3 years. I'm sure Adam will really appreciate reading your comments. All the best and kind regards.

Customer review by P Manton

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30 December 2022 I was very impressed with the excellent service provided by Goadsby of Wimborne. In particular the kind and caring service of Charlotte Griffiths.

Reply left 31 December 2022: Hi, thank you for your kind review. So pleased we were able to help you. All the best.

Customer review by Lisa M

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8 December 2022 Very disappointing customer experience from Goadsby Wimborne branch. Having applied to rent a property I was turned down to another applicant (frustrating but not the issue; these things happen). Anyway, I asked for feedback and my email was ignored. I actually did put in a counter offer, offering above the asking price PCM, and again, my email was ignored (I’m fairly sure lettings agents are obliged to put these offers forward to landlords, having been one myself for a while). So I’m not convinced this was ever communicated to the landlord. Having been turned down I decided to go to my viewing appointment anyway at 4pm. Four other people turned up and the agent eventually turned up at 4:15pm (I expect he was thinking/hoping I wouldn’t be there). I asked why my application was turned down and got a very vague answer that it may have been because I have a dog (despite the previous tenants having a dog). So they then continued to waste 4 other people’s time “because the appointments were already booked”, despite already having a new tenant in place, including one lady who had driven c.15 miles at a busy time of day. Perhaps I should have told the others the situation there and then. I then emailed again just to confirm I was still interested and to reiterate my counter offer. No reply, another email ignored. I will avoid Goadsby Wimborne at ALL costs and will go out of my way to tell others to do the same. Just tell the truth and communicate properly, it always ends better that way.

Reply left 09 December 2022: Hi Lisa, sorry to read this. Unfortunately the market we are currently experiencing still has more tenants looking than properties available. Our client was informed of your increased offer but decided to stick with the applicants he had already selected. We did inform you that your application had been turned down which is why we cancelled your viewing. The other viewings went ahead because we could not get hold of the viewers in good time to cancel. We are sorry you feel this way about the service you received. If you want to discuss this further you can contact our lettings director mark.sanderson@goadsby.com. Kind regards.

Customer review by Chase D

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5 December 2022 Emailed this company 3 times regarding a rental property they had advertised in Wimborne- not one reply obviously they don't need the business!!

Reply left 05 December 2022: Hi Chase, sorry to hear this. We have checked back through our emails and can't see any we haven't responded to in a timely fashion? Was this recently? Could we ask that you contact our lettings Manager adam.ford@goadsby.com and he can look into this further for you. We would love to help you find somewhere. Kind regards.

Customer review by Allan S

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30 November 2022 Goadsby Estate Agents in Wimborne helped me find my new flat and were friendly, professional, knowledgeable, fair, and always quick to respond my questions. In particular, Freddy P was brilliant, from start to finish. I highly recommend this company. Thank you, Freddy. Thank you, Goadsby.

Reply left 30 November 2022: Hi Allan, thank you for taking the time to review our Wimborne team. So pleased we were able to help you find a new home. Kind regards
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