Reviews

Reviews for:
Wimborne reviews

Customer Rating 4.7 / 5.0 (146 Reviews)

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Customer review by Sarah O

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13 May 2023 Freddy has been outstanding! He has worked diligently in helping us find a home, he has communicated the process with us and kept us informed. He has put himself out to help us and we very much appreciate his kindness. He is also always happy which is just what you need during the stressful home finding period!

Reply left 15 May 2023: Hi Sarah, thank you for taking the time to comment on the service you received from Freddie. I'm sure he will be delighted to read your comments. So pleased we were able to help you with your move. All the best.

Customer review by Susan O

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26 April 2023 Very nice staff at Goadsby in Wimborne.

Reply left 27 April 2023: Hi Susan, thank you for taking the time to review our team at Wimborne. All the best and kind regards.

Customer review by Anna H

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16 April 2023 Really personable and always quick to respond to queries. Couldn't have asked for a more helpful team. Particular thanks to Rebecca!

Reply left 17 April 2023: Hi Anna, thank you for your 5 star review of our service at Wimborne. All the best.

Customer review by Joseph W

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28 March 2023 I had a great experience with Goadsby, Charlotte at the Wimborne office was really helpful throughout the whole process and kept me regularly updated with how my purchase was progressing, as well as helping to move things along as quickly as possible.

Reply left 29 March 2023: Hi Joseph, that is great to hear! Glad Charlotte and the team were able to help you. Kind regards

Customer review by Joe W

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28 March 2023 Charlotte at the Wimborne office was really helpful and made my purchase go as smoothly as possible. Would definitely recommend buying through Goadsby.

Reply left 29 March 2023: Hi Joe. Thank you for taking the time to review our Wimborne Office. I'm sure Charlotte and the team will really love reading your feedback. So pleased we were able to help you find a new home. All the best.

Customer review by Shobana

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7 February 2023 I would appreciate all the excellent services provided by the Team of Goadsby for letting and managing my property over three years. I’m very satisfied and happy with every aspect of contact with Goadsby. My special thanks to Mr Adam Ford he is kind, efficient and very professional.

Reply left 10 February 2023: Hi Shobana, that is great to read! Thank you for taking the time to review our service over the last 3 years. I'm sure Adam will really appreciate reading your comments. All the best and kind regards.

Customer review by P Manton

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30 December 2022 I was very impressed with the excellent service provided by Goadsby of Wimborne. In particular the kind and caring service of Charlotte Griffiths.

Reply left 31 December 2022: Hi, thank you for your kind review. So pleased we were able to help you. All the best.

Customer review by Lisa M

1.0 out of 5 rating
8 December 2022 Very disappointing customer experience from Goadsby Wimborne branch. Having applied to rent a property I was turned down to another applicant (frustrating but not the issue; these things happen). Anyway, I asked for feedback and my email was ignored. I actually did put in a counter offer, offering above the asking price PCM, and again, my email was ignored (I’m fairly sure lettings agents are obliged to put these offers forward to landlords, having been one myself for a while). So I’m not convinced this was ever communicated to the landlord. Having been turned down I decided to go to my viewing appointment anyway at 4pm. Four other people turned up and the agent eventually turned up at 4:15pm (I expect he was thinking/hoping I wouldn’t be there). I asked why my application was turned down and got a very vague answer that it may have been because I have a dog (despite the previous tenants having a dog). So they then continued to waste 4 other people’s time “because the appointments were already booked”, despite already having a new tenant in place, including one lady who had driven c.15 miles at a busy time of day. Perhaps I should have told the others the situation there and then. I then emailed again just to confirm I was still interested and to reiterate my counter offer. No reply, another email ignored. I will avoid Goadsby Wimborne at ALL costs and will go out of my way to tell others to do the same. Just tell the truth and communicate properly, it always ends better that way.

Reply left 09 December 2022: Hi Lisa, sorry to read this. Unfortunately the market we are currently experiencing still has more tenants looking than properties available. Our client was informed of your increased offer but decided to stick with the applicants he had already selected. We did inform you that your application had been turned down which is why we cancelled your viewing. The other viewings went ahead because we could not get hold of the viewers in good time to cancel. We are sorry you feel this way about the service you received. If you want to discuss this further you can contact our lettings director mark.sanderson@goadsby.com. Kind regards.

Customer review by Chase D

1.0 out of 5 rating
5 December 2022 Emailed this company 3 times regarding a rental property they had advertised in Wimborne- not one reply obviously they don't need the business!!

Reply left 05 December 2022: Hi Chase, sorry to hear this. We have checked back through our emails and can't see any we haven't responded to in a timely fashion? Was this recently? Could we ask that you contact our lettings Manager adam.ford@goadsby.com and he can look into this further for you. We would love to help you find somewhere. Kind regards.

Customer review by Allan S

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30 November 2022 Goadsby Estate Agents in Wimborne helped me find my new flat and were friendly, professional, knowledgeable, fair, and always quick to respond my questions. In particular, Freddy P was brilliant, from start to finish. I highly recommend this company. Thank you, Freddy. Thank you, Goadsby.

Reply left 30 November 2022: Hi Allan, thank you for taking the time to review our Wimborne team. So pleased we were able to help you find a new home. Kind regards

Customer review by Beverley F

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10 November 2022 Friendly, knowledgeable staff who worked tirelessly to make our sale go smoothly. Marketed our property well so it sold very quickly for a fair price. Always responded quickly to any queries we had. Would definitely recommend them.

Reply left 11 November 2022: Hi Beverley, thank you for taking the time to review our Wimborne team. I'm sure they will be delighted to read your comments. So pleased we were able to help with your sale. All the best and kind regards.

Customer review by alice b

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27 September 2022 Fantastic service from Paul, Richard and Charlotte! Friendly, professional, knowledgeable and made us feel confident that all was in hand

Reply left 28 September 2022: Hi Alice, thank you for taking the time to review our Wimborne sales team. I'm sure they will really appreciate your comments, so pleased we were able to assist you, all the best and kind regards.

Customer review by Rachel C

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10 September 2022 Adam has been amazing during the process of finding our new home! He's provided all the necessary updates and kept us informed the whole way. Thank you to Adam and the team for making the process so easy!!

Reply left 11 September 2022: Hi Rachel, so pleased our Wimborne lettings team have been able to help you secure your new home. Kind regards and all the best.

Customer review by Trudy J

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13 August 2022 Professional, friendly and responsive service that enabled us to successfully complete on a challenging purchase.

Reply left 15 August 2022: Hi Trudy, so pleased we were able to assist you with your purchase and thank you for taking the time to review our service. All the best and kind regards.

Customer review by Benjamin W

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29 July 2022 Really good service. From valuation to sale they were extremely professional and helped keep the chain moving. Would definitely recommend.

Reply left 29 July 2022: Hi Benjamin, thank you for your kind review. So pleased we were able to help you with your sale. All the best and kind regards.

Customer review by Seren E

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25 July 2022 Estate agent Charlie Whitmarsh was absolutely fantastic. She is such an asset to the goadsby team. Personable, hardworking, professional and efficient. I could not recommend goadsby, but in particular estate agent Charlie Whitmarsh, enough.

Reply left 29 July 2022: Hi Seren, thank you for using our service and for your feedback. All the best.

Customer review by d t

1.0 out of 5 rating
12 July 2022 Wouldn’t return my calls after a viewing to update me & didn’t bother to check my references.

Reply left 12 July 2022: Hi there, sorry to read this. Could you please contact our lettings manage at Wimborne at adam.ford@goadsby.com and he will look into this for you. Kind regards.

Customer review by Jackie W

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12 July 2022 Reply left 12 July 2022: Hi Jackie, thank you for your four star review of our service at Wimborne. Kind regards and all the best.

Customer review by Eleanor A

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6 July 2022 The team at Goadsby Wimborne were great; from valuation of the property, follow up information and then supporting a really smooth sale. The process took 3 months in total and I would recommend the team/service to anyone looking to sell a property in Wimborne

Reply left 06 July 2022: Hi Eleanor, thank you for taking the time to review our Wimborne team. I'm so glad they were able to assist you with your move. All the best and kind regards.

Customer review by Charlotte F

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5 July 2022 We mainly dealt with Paul Harrison at Goadsby who was handling a bungalow which we purchased. He was professional, friendly and helpful throughout this sale and was always available to call us back when we needed to speak to him. We found him to be knowledgeable and very good at giving us updated about how our purchase was progressing. We would definitely recommend Paul personally and also his team at Goadsby.

Reply left 06 July 2022: Hi Charlotte, that is great to read and I'm sure Paul and the team at Wimborne will be equally delighted to read your kind review. So pleased we were able to help you with your purchase. All the best and kind regards.
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