Wimborne
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verified review
March 5, 2025
Wimborne office
Ours was a very difficult sale. Rebecca, at the Wimborne branch, has been absolutely superb throughout the process, always keeping us informed, explaining everything and certainly keeping me calm. I have used Goadsby previously and have always found them to be extremely professional, calls are always returned, emails are answered and most importantly you are kept updated. Thank you Rebecca and the team at Wimborne, I would not hesitate to use you again and would recommend you to anyone.
Reply left 10 Mar 2025: Hi Rachel, that is great to read! Thank you so much for using our service and for leaving us a review. All the best and kind regards.
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verified review
February 25, 2025
Wimborne office
Professional and friendly throughout
Reply left 26 Feb 2025: Hi Sharon, thank you for your kind review, so pleased the team were able to assist you with your move. All the best and kind regards.
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verified review
February 25, 2025
Wimborne office
I visited the Wimborne office on a Monday morning to enquire about a property available for rent, but it seems there had been quite a bit of interest. On the Wednesday I received an e-mail asking if I would like to view the property on the Thursday morning. This I did and was given the application forms which I completed and e-mailed to the office that evening. Friday afternoon I was offered the propery subject to references etc. The staff at the office (Adam & Freddy) were most helpful and dealt with any queries quickly, e-mailing me the next day with a reply.
Reply left 26 Feb 2025: Hi Paul, that is great to read, so pleased the team were able to help you with your new rental property. All the best.
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verified review
February 17, 2025
Wimborne office
Very approachable, professional and helpful service.
Reply left 17 Feb 2025: Hi Louise, thank you for your kind review. So pleased we were able to help you. All the best and kind regards.
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verified review
January 30, 2025
Wimborne office
Having moved from a different agent due to not being happy with the progress. We cannot fault the Goadsby Team, they went above and beyond, excellent regular contact all the way through the whole process. Thank you
Reply left 31 Jan 2025: Hi Rachel, so pleased our Wimborne team were able to help you with your move. All the best in your new home.
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verified review
January 30, 2025
Wimborne office
The team at Goadsby were great and always extremely helpful!
Reply left 30 Jan 2025: Hi George, that is great to read! So pleased the team were able to assist you with your move. All the best and kind regards.
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verified review
January 13, 2025
Wimborne office
Hello, I wanted to say how much me and my family enjoyed being shown homes by Dylan Russell. I have emailed Dylan to thank him in person. Dylan was very personable and helped answer all our questions, plus he introduced us to Melody at Saxondale where I have decided to purchase.
Reply left 14 Jan 2025: Hi Mark, that is great to read and so pleased Dylan was able to help you. All the best and kind regards
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verified review
January 3, 2025
Wimborne office Adam Ford
Absolutely first class from start to finish and I can't thank Adam and Freddy enough for their advice and knowledge in finding me a suitable couple. Despite the house being a new build and being unable to access and market straight away they still managed to come up trumps within days of marketing and tenants moved in within two weeks of acceptance. It's a breath of fresh air to deal with people that you can trust to get the job done !!
Reply left 06 Jan 2025: Hi Mark, that is great to read! So pleased Adam and Freddy were able to help you find suitable tenants for your new build. All the best and kind regards.
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verified review
December 16, 2024
Wimborne office Rebecca Rogers
Rebecca was a great team leader and Dylans efficient sales management got us over the line driving the solicitors to an exchange which might have dragged on without his attention
Reply left 17 Dec 2024: Hi David, thank you for your kind review, so pleased Rebecca and Dylan were able to assist you with your move. All the best and kind regards.
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verified review
December 13, 2024
Wimborne office
After making a booking the agent arrived completely unaware of our appointment. Understand that this can happen. Agent seemed tepid when showing property. Had to ask for an application form, which was given with no instructions. Completed the form and spent a couple of hours getting to a bank for current statements. Took completed form in to be told by the same agent 'oh bank statements, we don't need those yet'. If a little explanation and care had been offered initially.... After 10 days still no update from the agency. I phoned in to be told someone was being considered. Thanks for letting us know. Emailed the lettings manager some feedback and not even a reply. No surprise when 2 weeks later the same flat was resisted. Unimpressed with Goadsby's service.
Reply left 13 Dec 2024: Hi Angie, thank you for your feedback and we are sorry to read about your issues. Having spoken to the manager of our Wimborne lettings team, I can confirm that we were aware of your booked appointment, we had several viewings booked in that day for the same property and our staff member was showing another person around when you arrived. I am sorry if the forms you were given were not explained properly to you and that you weren't informed promptly that our client had decided to go with another tenant. We have however, not received any feedback from you via email as you state, so if you could please send this to [email protected] we will reply in more detail with any questions/issues you have. Kind regards.
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