Wareham Reviews

Excellent customer service from the team in Wareham, led by Colin. House sold quickly and they were in touch every step of the way. Would highly recommend for both buying and selling.

AWFUL from a lettings perspective. Right from the beginning our move in was delayed due to a fault with the boiler needing repair. Understandably no ones fault, until we needed to end the tenancy and they had not recorded any details on their system about the change of move in date. Lived with rusty, leaking radiators for a year and a half which we continuously reported and were not replaced until the week before we were leaving the property. We had the hassle of the repairs only for the benefit of the next tenants. Furthermore, with over 20 years experience of renting a property, I would class the wait for any decison on our deposit as long - have usually had it returned within 10 days. Apparently, Goadsby don't have any time clause written in the lease for a decison on the deposit so the landlord may take as long as they wish to make a decision. We left the property cleaner than we found it (3 full days if cleaning and professionly cleaned carpets) and they wish to deduct £445 for cleaning! They seem very reluctant to chase anything from the landlord - and have even told us that we have been waiting for the landlord to obtain a breakdown of cleaning charges - which one would hope had been obtained prior to requesting deductions from our deposit? Will never rent with Goadsby again.

George, and later Alice, led us through the, for us, difficult process of selling my fathers home. They were enthusiastic, knowledgeable and courteous and always helpful and cheering.

The sale took a long time to go through due to buyers at number one in chain. For first month they didn�t instruct solicitor. This was not picked up on by negotiator who on her own words �Took eye of the ball�.<br />Several times she said that my buyers legal side was done only for me to receive further questions from the solicitor. Hence I have indicated No to kept informed as the information given on those occasions was incorrect.<br />All in all the service was fair to good.

Alice kept us well informed at every stage of the purchase. Alice was very professional in her approach, and very helpful with any enquiries we made. Very pleased with her attitude & professionalism.

Alice Jackson was excellent throughout the purchase of the flat. She continually kept me informed of the current situation. She wasn't pushy and was always happy and courteous. She is a great asset to your company.<br /><br />