Southampton
BACK

verified review
February 4, 2025
Rob and the Goadsby team were brilliant! We met with a lot of agents to get a sense of the market and straight away Rob put us at ease and gave us an excellent cost. Throughout the process Rob kept in close touch, both once we were on the market and then to keep the sale moving. I would recommend Goadsby to anyone in Southampton looking to sell - they provide a high quality service!
Reply left 05 Feb 2025: Hi Lucy This is really great to read! Thank you for your comments, Rob and his team in Southampton shall be delighted to receive your feedback. Pleased we have been able to assist with your move. All the best.

verified review
February 4, 2025
Rob and the Goadsby team were brilliant! We met with a lot of agents to get a sense of the market and straight away Rob put us at ease and gave us an excellent cost. Throughout the process Rob kept in close touch, both once we were on the market and then to keep the sale moving. I would recommend Goadsby to anyone in Southampton looking to sell - they provide a high quality service.
Reply left 05 Feb 2025: Hi Lucy Many thanks for taking the time to review the service you have received from Rob and his team in Southampton, really pleased we have been able to assist with your move. All the best.

verified review
January 19, 2025
Good experience with Goadsby Southampton where I bought my first property,special Thanks to Rob Ward,who was very committed to his job. Highly recommend it to anyone but I don’t have good experience with Premier Property Lawyers from Leicester who cooperates with this agent.Thank you
Reply left 20 Jan 2025: Hi Marta Thank you for your kind feedback on the service you have received from Rob and his colleagues at our Southampton office, they shall be delighted to read your comments. All the best.

verified review
January 5, 2025
Excellent communication throughout the process and professional handling of the sale of my house.
Reply left 06 Jan 2025: Hi Susan Thank you for your 5 star review of the service you have received from our team in Southampton. Really pleased to hear we have been able to assist with your move. All the best.

verified review
January 4, 2025
Submitted an application on the Saturday so that I was the first person getting the application in. Comfortably met all of the necessary criteria but instead the estate agents decided to allow several other applicants and pit me against other people. Not sure why when I put in the offer, offered the holding deposit and was ready to move in ASAP. Really don't understand why they would need to aquire any other potential candidates. I then wait a week with minimal communication from anybody just to get a phone call on the proposed move in date a full week later to be told "the landlord has decided to take the property off of the market due to a change of circumstances" just seems very odd the whole process, and the change of circumstances explanation sounds like a cop out because they weren't comfortable telling me they preffered to go with somebody else.
Reply left 06 Jan 2025: Hi Jamie Thank you for your feedback, although I believe this may relate to a property with our team in Chandlers Ford rather than Southampton. Sorry to hear you have not been successful in securing a property with us, please contact the lettings manager [email protected] who shall be pleased to answer any queries you may have regarding your application. Regards.

verified review
January 2, 2025
We were grateful for the professional, approachable and responsive service from Reece at Goadsby throughout the process of buying our first home. We always received very prompt responses to our queries as well as regular updates.
Reply left 03 Jan 2025: Hi Bethany Thank you for taking the time to review the service you have received from Reece and his colleagues at our Southampton office. Delighted to hear we have been able to help with the purchase of your first home. All the best.

verified review
December 30, 2024
Purchased my first property through Goadsby. After working with a couple other estate agents beforehand, Reece, Mandy and the team were so helpful and communicated every step of the way. A few hiccups to work through but I am so grateful to have had the support as a first time buyer
Reply left 02 Jan 2025: Hi Jess Many thanks for taking the time to review the service you have received from our team in Southampton. Really pleased to hear we have been able to help with your move. We hope you are very happy in your new home. All the best.

verified review
December 28, 2024
Moving to a new country is a big step, but Laura at Goadsby Southampton made us feel so welcome. She leads the Goadsby team very well. They were incredibly helpful throughout the rental process and even gave us a starter snack when we picked up the keys. It's these small gestures that make a big difference. They also took the time to teach us step-by-step how to take care of the property. As new immigrants, this guidance was invaluable. A win-win solution both for us as tenants and for the landlord. Goadsby team have been super responsive whenever we've had any troubleshooting issues. Highly recommended agent.
Reply left 02 Jan 2025: Hi Lidia Many thanks for your 5 star review of our lettings team in Southampton. I am sure Laura and her colleagues shall be delighted to read your kind words. All the best.

verified review
December 20, 2024
Goadsby (Southampton) provided an impeccable service. We have been very impressed with them from our first meeting with Robert the Branch Manager and subsequently with Reece for his excellent communications and dogged approach in what can be a very stressful time. We highly recommend them.
Reply left 23 Dec 2024: Hi Simon Many thanks for your kind words, Rob, Reece and the team shall be delighted to read your comments. All the best.

verified review
December 19, 2024
I asked Goadsby if they would step in with a flat sale having used a very well known high street agency for a number of years and who were quite frankly appalling. So bad that I was beginning to think this was the standard of all estate agents. I was wrong! Goadsby has been great throughout. Their senior managers ie board members, actually respond to your communiques to help make the introduction, the manager at the Southampton branch was quick to respond, responds even at weekends and when on leave and the team surrounding him superb. This was a difficult sale and the only reason it got over the line was due to the dogged determination of the team. Other estate agents seem to gain a ‘buyer’ that walks ‘through their door’ and then frankly do nothing. And then seem to be surprised when the sale falls through and then to boot recommend you sale through an auction. What a sign of failure that is! Goadsby is different. They assign someone to liaise with both parties to gently, or more firmly, keep people on track. A simple model but it works. In addition, Goadsby do not seem to rely on sub contractors and have a model whereby there is one point of contact. Again sounds so sensible but in my experience of some of the well known large high street brands common sense drops to the wayside due to corporate ‘process’. I wanted to use a word beginning with b instead of process but thought better of it! In short, Goadsby has been great, from the very top to those who deliver. Thank you.
Reply left 20 Dec 2024: Hi Richard Thank you for your very kind words and feedback on the service you have received from Rob and his colleagues in Southampton. The team shall be delighted to read your comments and we are really pleased to have been able to assist after your poor experience with another agent. All the best.