Chandlers Ford Reviews

Very approachable and understanding

Great service, exceptionally helpful and proactive. Goadsby and I. Particular Ben and Josie were great in helping us sell our property

We had a disappointing experience with Goadsby Chandlers Ford. During key collection, the agent barely acknowledged me and directed the entire conversation to my partner, despite both of us being present. It felt unprofessional and dismissive. We raised a formal complaint and explicitly requested to change our main point of contact. The response from the branch manager, Ryan, ignored our request and only gave a vague explanation. It wasn’t until we followed up multiple times that Ryan responded again — still with a half-hearted apology (“I apologise if that was the case”) and agreed to assign someone else. This experience left us feeling disrespected and unheard. As a lettings agency, we expected a higher standard of service and professionalism.

We had a disappointing experience with Goadsby Chandlers Ford. During key collection, the agent barely acknowledged me and directed the entire conversation to my partner, despite both of us being present. It felt unprofessional and dismissive. We raised a formal complaint and explicitly requested to change our main point of contact. The response from the branch manager, Ryan, ignored our request and only gave a vague explanation. It wasn’t until we followed up multiple times that Ryan responded again — still with a half-hearted apology (“I apologise if that was the case”) and agreed to assign someone else. This experience left us feeling disrespected and unheard. As a lettings agency, we expected a higher standard of service and professionalism.

Outstanding Service from Start to Finish! I cannot recommend Goadsby estate agency highly enough. The entire team, and a very special thank you to Josie, provided truly outstanding service throughout the entire house-buying process. From the very first viewing to the day we received our keys, Josie was an absolute star. Her communication was fantastic—she was always prompt, professional, and genuinely proactive in keeping us updated at every stage. Buying a house can be stressful, but Josie's calm and supportive approach made the experience so much smoother and more manageable. She went above and beyond to answer all of our questions and made us feel like a priority. The professionalism of the whole Goadsby team was a real standout. It's clear they work together seamlessly to provide a top-tier experience. Their local knowledge and dedication were invaluable, and I am so grateful for their hard work. If you are looking for an estate agency that will provide a personal, efficient, and genuinely caring service, look no further than Goadsby. Thank you all again for helping me find my new home!

Outstanding Service from Start to Finish! I cannot recommend Goadsby estate agency highly enough. The entire team, and a very special thank you to Josie, provided truly outstanding service throughout the entire house-buying process. From the very first viewing to the day we received our keys, Josie was an absolute star. Her communication was fantastic—she was always prompt, professional, and genuinely proactive in keeping us updated at every stage. Buying a house can be stressful, but Josie's calm and supportive approach made the experience so much smoother and more manageable. She went above and beyond to answer all of our questions and made us feel like a priority. The professionalism of the whole Goadsby team was a real standout. It's clear they work together seamlessly to provide a top-tier experience. Their local knowledge and dedication were invaluable, and I am so grateful for their hard work. If you are looking for an estate agency that will provide a personal, efficient, and genuinely caring service, look no further than Goadsby. Thank you all again for helping me find my new home!

Outstanding Service from Start to Finish! I cannot recommend Goadsby estate agency highly enough. The entire team, and a very special thank you to Josie, provided truly outstanding service throughout the entire house-buying process. From the very first viewing to the day we received our keys, Josie was an absolute star. Her communication was fantastic—she was always prompt, professional, and genuinely proactive in keeping us updated at every stage. Buying a house can be stressful, but Josie's calm and supportive approach made the experience so much smoother and more manageable. She went above and beyond to answer all of our questions and made us feel like a priority. The professionalism of the whole Goadsby team was a real standout. It's clear they work together seamlessly to provide a top-tier experience. Their local knowledge and dedication were invaluable, and I am so grateful for their hard work. If you are looking for an estate agency that will provide a personal, efficient, and genuinely caring service, look no further than Goadsby. Thank you all again for helping me find my new home!

The staff and management were excellent when selling my house kept me up-to-date all the time through the sale highly recommend them

A big thank you to Ben, Josie and their team at Goadsby Chandler's Ford. They did an excellent job marketing my property and concluding a sale. The whole process was handled in a very professional manner, and they were excellent at explaining all of the steps of the property sale to me, and for keeping me informed of the progress of the legal process through to exchange of contracts. I would highly recommend them to prospective property sellers.

We recently completed the purchase of our new home through Goadsby, We cant express enough how impressed we were with the entire experience, especially the outstanding support we received from Poppy throughout the process. From the very beginning, Poppy was approachable, professional, and incredibly reliable. She kept us informed every step of the way, was always quick to respond to queries, and went above and beyond to ensure the transaction moved forward smoothly. Her communication was consistently clear and proactive, which made a real difference during what can be a very stressful time. It was clear that Poppy genuinely cared about helping us and was always willing to offer honest advice and guidance. Her attention to detail and calm, friendly approach gave us confidence from start to finish. Thanks to her, the entire process felt far more manageable and positive than we could have hoped for. We will be settling into our new home soon, and we’re so grateful to Poppy and the team at Goadsby for making it all happen. We wouldn’t hesitate to recommend Goadsby — and especially Poppy — to anyone looking to buy or sell a property.