Recognised across the UK for being better than 98% of other estate agents!
To create The Best Estate Agent Guide over 25,000 Estate Agent branches from across the country were identified and assessed by Rightmove & The Property Academy.
The Guide contains a listing of only the top 20% of agents and in addition to rating each branch, The Property Academy also identified the best companies.
22 Goadsby Branches are listed within the guide, to include all 15 of our lettings departments with 7 of these recognised as Exceptional!
As a consequence of the consistency and quality of these results Goadsby Lettings received a Bronze Award within its size band and region, which at a national level places Goadsby with the Top 2% of Estate agents.
That’s recognition across the UK for being better than 98% of other Estate Agents.
The Best Estate Agent Guide classification; Exceptional means these branches were rated within the top 5% of Branches within the country. Indeed our Verwood office was not only rated as Exceptional, but from the 25,000 assessed it has been ranked within the Top 100 for the second year running.
This accolade is testimony to our values and we believe sets Goadsby apart from our competitors and whether you are a buyer, a seller or a landlord or tenant you can be assured that through training and development our teams have the necessary knowledge & experienced to guide you through your property transaction.
Discover why we are the best
How rigorous was the "assessment"?
Over 25,000 Estate Agent branches were identified and assessed from across the country – A 'whole of market' assessment!
Together with Rightmove, The Property Academy identified the criteria that define exceptional service and conducted an in-depth analysis of performance data and then conducted the biggest mystery shopping review process ever undertaken of the property industry.
The areas looked at were:
- How well properties are marketed on Rightmove and perform on Rightmove. [As measured by Rightmove].
- Actual delivery of the sale or let. Time taken for the listing to go to SSTC and does it actually complete. [As measured by Rightmove].
- How good is the customer experience on contacting the agent via email and telephone? [As measured by Property Academy mystery shop]
- Market share
The review looked at performance over a 6-month period, involving analysis of:
- Over 25,000 branches
- 1 million properties listed at any point in time
- 1.5 million transactions
- 25 million leads
- 1.5 billion property views
- 50,000 mystery shops